Frequently Asked Questions
Everything you need to know about your Cosy Island experience.
What is the typical shipping time for an order?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, and standard shipping usually takes 5-10 business days depending on your location.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unworn items with original tags within 30 days of delivery for a full refund or exchange.
How do I find the right size?
Each product page includes a detailed size guide. We recommend measuring your favorite garment at home and comparing it to our chart to ensure the perfect fit.
Are your materials sustainably sourced?
At Cosy Island, we prioritize high-quality, eco-friendly fabrics. We work closely with our manufacturers to ensure our cotton and linen blends meet ethical production standards.
How can I track my package?
Once your order has shipped, you will receive an email with a tracking number and a link to follow your package's journey directly to your door.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.